Transfer your funds back to your newly configured Lockbox wallet.Reset your Lockbox wallet and set it up as a new device.Immediately transfer all your funds to another wallet, like your Blockchain web wallet.If you do lose your Lockbox recovery phrase, or the Recovery Sheet where you wrote down your 24 words, it is imperative that you follow these steps: If anyone else has access to it, they can use it to gain access to all of your funds even without knowing your PIN code. It is extremely important not to lose your recovery phrase and to keep it secret and secure. Updates will be communicated when the issue is resolved. Funds can still be received and are backed up by the 24-word recovery phrase. Some functionality, such as setup, managing applications, and sending funds from the device is affected. Most bookings are made within 15 minutes of their start time, so you often won’t have enough notice to bring the car back, or have the keys ready for the Borrower.Lockbox devices are experiencing inconsistent connection with the Blockchain web wallet. Make sure you've set your booking preferences so that your car is only available when you are.ģ: Don’t wait till you get a booking to put the car (and keys) in place. If a Borrower can't get in touch with you, we'll have to cancel the booking and may charge you a fee. If you're on our Key Handover plan, you need to be available to meet Borrowers and give them the keys whenever your car is available for bookings. If he’s not in his usual home (as detailed in your car's profile), then a Borrower won’t be able to get in - which is possibly even more frustrating than the car not being there. He’s the reason you can share your car without meeting Borrowers. If you're on our Instant Keys plan, Fred the lockbox is your friend.
Here's how to block out your car when you need it. This means that if you don’t block out the time when you are using your car, a Borrower may book it and turn up – to find the car missing.
Members can instantly book any available car. Sharing your car is really easy, but you need to make these 3 things your habits:ġ: Always block out your car if you are using it yourself Three essential rules that make instant bookings work If a Borrower turns up to use your car and you're out driving or the key is not available, you may be charged up to $40 to go towards the Borrower's costs of finding alternative transport. It's also likely to impact on your car's earnings, as Borrowers won't become regulars if your car isn't reliably available.
This means that your car can be booked instantly at any time when your calendar shows that it is available. The instant booking systemĬar Next Door works on a system of instant bookings. To keep the system running smoothly for everyone, it's really important that you always block out your car when you need to use it yourself. Our instant booking system means your car can be booked by a Borrower anytime you haven't blocked it out for yourself.